success is achieved when organisations are trusted from their clients by the right Quality Policy
arimas is aware that lasting success is achieved when an organization attracts and maintains the trust of customers and other relevant stakeholders by using the right Quality Policy.
Every aspect of interaction with customer provides an opportunity to create greater value for the customer. Understanding the current and future needs of customers and other stakeholders contributes to the success of the organization.
Top Management is committed in order that:
To facilitate that, Top Management is committed to create conditions in which people actively participate in the achievement of the organization’s quality objectives.
Top Management is aware that competent, responsible and actively engaged people at all levels within the organization are essential to increase the organization’s ability to create and provide value.
The tool adopted by the organization to manage business processes with focus on customer satisfaction and continuous improvement is the Quality Management System, based on the requirements of the ISO 9001: 2015 standard.
In order to satisfy clients needs, arimas Top Management has defined the following key points as a framework for quality objectives:
Top Management periodically review this Quality Policy in order to ensure that is appropriate to the purposes and context of the organization and supports its strategic guidelines and that it is implemented and shared at every level of the organization