25 YEARS OF INNOVATION

A global leader in communications technology and services for 25 years, ETI Software Solution’s mission is to deliver the tools telecom providers need to manage complex systems more efficiently, helping reduce operating costs and ensuring optimal quality of service.

Today as broadband service providers seek to provide superior customer experiences, ETI has moved to the service assurance realm, introducing its Vision360 product line.

The Vision360 suite offers a comprehensive yet modular, integrated solution that empowers CEOs to CSRs to proactively address subscriber-facing issues to operate more efficiently.

TURN PAIN POINTS INTO OPPORTUNITIES

ETI provides solutions to bullet-proof service assurance, network operations and device management for providers in any phase of deployment

For 25 years, ETI Software has been on the cutting edge of the telecommunications industry. The rapid-fire pace of change continues to this day. Today, everything is on demand. Consumers want speed and content and they want it now

Every household has multiple mobile devices and not only are they connecting to each other, they are also being connected to household items: refrigerator, washing machine, lights, sprinklers, TV, thermostats

None of this is possible without broadband. And the providers are trying to keep up with demand and find ways to deal with disruptive competition, expand their own network, reduce churn, grow revenue, enhance customer experience and drive business efficiencies

The future is already here. And ETI is driving innovation by developing solutions that address the main concerns of service providers

Manage subscribers, services and devices through one fully-integrated platform that enhances service assurance and operational efficiency to improve customer service

VISION360

SEE THE PAST, THE PRESENT AND THE FUTURE IN ONE SCREEN

Vision360 is a real-time, configurable, easy-to-use platform that allows subscriber data, operational data, workforce management and network data to be easily consolidated, mapped and analyzed

By cutting through the complexity and simplifying the solution, service providers can quickly understand and view all areas of their operation and map it to analyze, plan and improve the customer experience and generate revenue

One platform, multiple benefits!

Daily management of workforce installs & trouble-tickets
Subscriber behavior trend analysis to improve serviceability, cross-sell opportunities & revenues
Infrastructure inventory log to assure operational efficiency & costs
Troubleshooting the fiber network when outages occur

VISION360

ABOUT MODULES

ACS

Device management that reduces service calls

Empower your CSRs to solve common service calls with remote control and management of devices

OSS

Next Gen Service Fulfilment & Subscriber Management

Automated activation with 70+ pre-integrated technologies that can be turned up quickly without customer disruption

BSS CUSTOMER CARE

BSS Customer Care

A real-time, geo-centric platform that turns your data into actionable intelligence

ANALYTICS

Actionable Intelligence

Empower your CSRs to solve common service calls with remote control and management of devices

FMS

Smarter Network Growth

Empower your CSRs to solve common service calls with remote control and management of devices

IOT

Analysing data to make a meaningful impact

This device management and analytics platform was created to address the industry’s main concerns: security, integration and installation

Take the first step with us today!
Contact Us!